We entrust our deliveries to UPS Express Courier

Delivery costs
Cost of delivery does not vary according to the order total, weight and volume of packaging.

Delivery time
Delivery is expected within 24 hours if the order is placed before 12.00 pm of the previous day with the exception of holidays and weekends.

Delivery tracking
Shipping status can be constantly monitored by consulting the www.ups.com internet website or calling 02 30303039.

Receipt of goods
On delivery of the order, you are invited to check:

  • that the number of packages indicated on the courier's delivery note corresponds to the number delivered;

  • that the package is intact and not damaged; the delivering courier must be notified of any damage immediately and email notification sent to info@hprc.it

Shipments to Italy, Europe and other territories:

Our shipments are entrusted to the carrier UPS.

Rates:

  • Italy: € 13,00

  • within the European Union: € 25.00 (with exceptions in which the cost could increase, ex. The Canary Islands)

  • outside the European Union: € 40.00

Shipment is free for orders in excess of € 350.00

Delivery dates:
For orders received prior to 12.00 p.m. (GMT+1), delivery of the merchandise is guaranteed within 2-5 working days (excluding holidays and weekends). The company declines any liability for delays caused by force majeure, by errors in communication of the delivery address, or by failure of the customer to be in attendance when the merchandise is delivered.

Information on shipment:
When preparing your order, an e-mail notification will be sent including the shipment tracking number that allows you to monitor the status if your shipment.

Receipt of merchandise:
At the moment of receiving the merchandise, customers are asked kindly to verify:

  • that the number of pieces stated on the transport document corresponds to the number effectively delivered

  • that the pack has not be damaged or is not in less than perfect condition.

Damage or missing material must be reported straight away to UPS and notified to our company Plaber S.r.l at the following e-mail address: info@hprc.it